Help Center

Back to home

Help Center

Customer Support - General

Customer Support - General

Internal and External support articles relating to tax accounts, legislation, and other important aspects of maintaining payroll compliance.

Getting in touch with Payroll Solutions

Taxation Authorities

SOP for Contacting the Canada Revenue Agency (CRA)

SOP for Requesting to Close CRA Business Account by Mail

SOP for Registering for CRA Represent a Client

SOP for Obtaining CRA Business Consent on behalf of a Business Client

SOP for Registering for CRA My Business Account

What is a CRA Statement of Account and How Do I Access It?

SOP for Adding EHT Accounts to ONT-TAXS Portal

SOP for Registering an EHT BC Account on eTaxBC

SOP for ROE Web Client Authorization

What is a CNESST Statement and Understanding the Statement Types

SOP for Obtaining Individual Tax Number (ITN) with Canada Revenue Agency

SOP for Pensionable and Insurable Earnings Review (PIER)

SOP for Ceasing Activities with Revenu Quebec

Overview - CRA Remittance Schedule Thresholds and Dates

Overview - CRA T2200 Form for Employment and Home Office Expenses

SOP for Adding EHT Accounts to the eTaxBC Portal

SOP for Making Payments on ONT-TAXS Portal

See more

Legislation

Overview - Vacation Time and Vacation Pay - Ontario, Canada

Payroll Taxes

Bonus Tax Method Tax Calculation - Explained

SOP for Canada Revenue Agency's Payroll Deductions Online Calculator

Overview - Stock-Based Remuneration and Taxation in Canada

Lump Sum Tax Rates – Explained

Benefits Administration

SOP for Reconciling Annual Group Benefit Premiums for PEO Clients

SOP for Obtaining Benefits and Pension Portal Access (Canada)

Statutory Holidays

2026 Canada Statutory Holiday Calendar by Province